Customer Support

For questions about digital patterns, downloads, orders, payments, refunds, or your Loopelle purchase, contact us at:

Email:
admin@loopellecrochet.com

Phone:
+1 872 271 4620

Typical response time: 24–48 hours.

Business Information

Loopelle is an online brand operated by:

Volumetura LLC
30 N Gould St
Sheridan, WY 82801
United States

Brand: Loopelle
Website: loopellecrochet.com

Digital Product Support

Loopelle sells downloadable crochet patterns in digital format. No physical product is shipped with a standard pattern purchase.

If you completed a purchase but cannot access your digital file, please check your order confirmation and email inbox first, including spam or junk folders.

If you still need assistance, contact us with your order number and we will review the issue.

Order & Refund Questions

For questions about an order, duplicate purchase, incorrect digital file, payment issue, or refund request, contact our support team using the email address above.

Refund requests are reviewed according to our Return & Refund Policy and applicable consumer protection laws.

Privacy Requests

If your request concerns your personal information, account data, marketing preferences, or another privacy matter, contact:

admin@loopellecrochet.com

Please provide enough information for us to understand and process your request. We may need to verify your identity before completing certain privacy requests.

Business & Legal Correspondence

Business, legal, intellectual property, or other formal correspondence may be sent to:

Volumetura LLC / Loopelle
30 N Gould St
Sheridan, WY 82801
United States

Email: admin@loopellecrochet.com