Terms of service
Terms of Service
Welcome to Loopelle. These Terms of Service explain the rules that apply when you browse our store, purchase our digital crochet patterns, or use our services.
By accessing the Loopelle website or purchasing a product from us, you agree to these Terms of Service. Please read them carefully before completing your purchase.
About Loopelle
Loopelle operates an online store offering digital products, including downloadable crochet patterns and related digital creative content.
References in these Terms to “Loopelle,” “we,” “us,” or “our” refer to the operator of the Loopelle store. References to “you” or “your” refer to customers and visitors using our website or services.
Digital Products
Unless a product page expressly states otherwise, products sold through Loopelle are digital products delivered electronically.
Purchasing a crochet pattern does not include the finished crochet item, yarn, crochet hooks, accessories, or any other physical materials shown in product photographs.
Orders & Purchases
By placing an order, you confirm that the information you provide during checkout is accurate and that you are authorized to use the payment method selected.
An order is subject to acceptance and successful payment processing. We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, pricing errors, technical errors, or misuse of the store.
Prices & Payments
Product prices are displayed on the store before checkout. Applicable taxes, currency conversion, or other charges may be calculated or displayed during checkout where required.
Prices and promotions may change from time to time. A change in price after a completed purchase does not automatically entitle a customer to a refund of the difference.
Payments are processed using Shopify and/or supported third-party payment providers.
Digital Delivery
Digital products may be made available through a download link, order confirmation page, customer account, email, or another digital delivery method supported by the store.
You are responsible for providing a valid email address and maintaining access to the email account used when placing your order.
If you experience difficulty accessing a purchased file, please contact us at admin@loopellecrochet.com.
License to Use Your Pattern
When you purchase a Loopelle digital pattern, you receive a limited, non-exclusive, non-transferable license to use the purchased file for your personal crochet projects.
Purchasing a digital product does not transfer ownership of copyright, trademarks, design rights, or other intellectual property associated with the pattern or store.
Pattern Sharing & Redistribution
Unless we expressly give written permission, you may not:
- Resell a Loopelle digital pattern or PDF file
- Redistribute or publicly share the pattern file
- Upload the pattern to file-sharing websites or groups
- Send copies of the purchased PDF to other people
- Publish substantial portions of the written instructions
- Present the original pattern itself as your own work
- Remove or alter copyright or ownership notices contained in the file
Each purchase provides access for the purchasing customer and does not constitute a license to distribute copies of the file.
Finished Items
Unless a specific pattern states otherwise, you may generally create finished handmade items using a purchased pattern for personal use, gifts, or small-scale handmade sales.
You may not mass-produce finished products using our patterns or represent the underlying pattern design or written instructions as your own.
Where practical, we appreciate credit to Loopelle as the pattern source when finished items are shared or sold, but any specific requirements stated inside an individual pattern will take precedence.
Intellectual Property
The Loopelle website and its original content, branding, graphics, text, product presentation, and other protected materials are owned by or licensed to Loopelle, except where otherwise indicated.
Nothing in these Terms grants permission to use Loopelle trademarks, branding, copyrighted materials, or other intellectual property except as expressly permitted.
Pattern Information & Results
We aim to provide clear and useful product information. However, crochet results can vary depending on factors including yarn, hook size, gauge, tension, substitutions, materials, individual technique, and pattern modifications.
Product photographs are intended to illustrate the type of result that may be achieved and do not guarantee that every finished project will be identical.
Skill Levels
References such as Beginner, Advanced Beginner, Intermediate, or Advanced are provided as general guidance.
Crochet experience varies from person to person, so a listed skill level does not guarantee that every customer will find a pattern equally easy or difficult.
Refunds
Refunds and order adjustments are governed by our Refund Policy. Because our products are digital, purchases are generally final once digital content has been delivered, downloaded, or accessed, subject to applicable law and the exceptions described in our Refund Policy.
If you experience a problem with an order, please contact us so we can review the issue.
Acceptable Use
You agree not to misuse our website or services. This includes, without limitation:
- Attempting unauthorized access to the store or its systems
- Introducing malware or harmful code
- Using automated systems in a way that disrupts the store
- Attempting fraudulent or unauthorized transactions
- Using our services in violation of applicable law
- Interfering with another customer's use of the website
Third-Party Services
Our store may rely on or link to third-party services, including Shopify, payment processors, analytics services, digital delivery providers, and other applications.
Third-party services may be governed by their own terms and privacy policies. Loopelle is not responsible for third-party websites or services that we do not control.
Errors & Availability
We may correct typographical errors, inaccuracies, technical problems, or omissions appearing on the store.
We may also update product information, pricing, availability, website features, or other content when reasonably necessary.
We do not guarantee that the website will always be available without interruption or that every technical error can be prevented.
Disclaimer
To the extent permitted by applicable law, our website, digital products, and services are provided without guarantees beyond those expressly stated by us or required by law.
Nothing in these Terms excludes warranties, guarantees, or other consumer rights that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, Loopelle will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or digital products where such liability may lawfully be limited.
These limitations do not apply where liability cannot legally be excluded or limited under applicable consumer protection law.
Privacy
Our collection and use of personal information is described separately in our Privacy Policy.
By using our store, you acknowledge that information may be processed as described in that policy and as otherwise permitted or required by applicable law.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our products, services, business practices, technology, or legal requirements.
The latest version will be made available on this page. Continued use of the store after an updated version takes effect is subject to the updated Terms to the extent permitted by applicable law.
Contact
If you have questions about these Terms of Service, an order, or one of our digital products, you can contact us at:
Email: admin@loopellecrochet.com
Your Legal Rights
Nothing in these Terms of Service is intended to exclude, restrict, or waive consumer rights or other protections that cannot legally be excluded under applicable law.
If any provision of these Terms conflicts with a mandatory legal right that applies to you, the applicable legal requirement will take precedence to the extent of that conflict.
Questions? We’re Here to Help.
If there’s anything you’d like clarified about your order, digital pattern, or these Terms, get in touch with the Loopelle support team.
admin@loopellecrochet.comTypical response time: 24–48 hours
Last updated: September 2026